Hello

Devika James Audiology is looking to recruit a part time Reception / Administrator.

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We're looking for someone who will fit in nicely with our current team and work well in what is by the very nature of our business is a quiet and calm environment. If you are looking for a busy hussle and bussle working area then this is not the right job for you.

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Please read the job description fully.

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General duties include;
• Greet and manage patients in a professional manner
• Handle bookings, diary management, and enquiries
• Support general clinic operations
• Ensure a smooth, welcoming patient journey

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Experience & Background Requirements Essential;
• Strong customer-facing / patient care experience
• Excellent communication and interpersonal skills
• Reliable, organised, and professional approach.

Desirable but not essential;
• Background in:

• Healthcare

•  Audiology / Optical / Dental

•  Clinical support roles (HCA, etc.)

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Training;

Full training will be given, but an understanding of Microsoft word and general computer use would be beneficial.

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Working Pattern;

To work opposite our other receptionist, so you would be working Monday & Tuesday week 1 and Wednesday, Thursday, Friday week 2

Salary & Benefits
• Salary: £12.71 PH (Pro rata depending on hours)

• 25 days annual leave + bank holidays (pro rata)
• Pension scheme

We offer:
• Supportive, low-pressure working environment
• Opportunity for clinical training and development (microsuction)

• Supportive and collaborative team
• Friendly, approachable atmosphere

• Calm and structured working environment
• Respect and fairness across all staff

Working Style
• No pressure selling
• Patient-first mindset
• Emphasis on quality over volume
• “Family feel” business culture

Ideal Candidate Profile
The ideal candidate will demonstrate:
Personal Qualities
• Warm, personable, and empathetic
• Reliable and consistent
• Team-oriented
• Calm under pressure

Professional Attributes
• Strong customer service background
• Willingness to learn and develop clinically
• Ability to balance clinical and administrative tasks

10. Interview Process

Process Overview

Stage 1: Please send CV to email below.

Stage 2: Papersift

Stage 3: Face-to-face interview at the clinic

Assessment Focus
• Cultural fit
• Communication skills

• Reliability and attitude
• Discussion around role expectations and development

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